An answering service for concrete contractors.
Midebo answers the phone for concrete contractors day and night, takes the details, and books an estimate straight into your calendar.
Why the phone is the problem in concrete work
Once a pour starts it does not pause, and the crew has a few hours before the decision is permanent. That is the least interruptible work there is. Around it sit estimate calls that are seasonal and weather-bound, from people who have finally decided to deal with a driveway they have been ignoring for two years and would like it done before winter.
What your callers actually open with
- “The driveway is cracking up pretty badly.”
- “Could you pour a patio for us this summer?”
- “Do you do the stamped stuff, or just plain?”
Midebo answers every one of those, and asks whatever it still needs to know before it lets the caller go.
How it works for concrete contractors
Midebo answers on the first ring, day or night. On a concrete call it finds out what they need poured or repaired (driveway, patio, sidewalk, foundation) and roughly the size. It sorts what is urgent from what can wait, books an estimate into your calendar, and sends you the details by text or email. Every caller is told they are speaking with an automated assistant.
The call types it comes set up for
Your account starts with these already built, and you can rename them, add your own, or set how long each one takes.
A concrete call, start to finish
A cracking driveway, and it separates patching from replacing · Stonefield Concrete · 1:03
Hairline cracks and a section that has dropped an inch are two very different jobs. Erion will not call it a replacement from the phone, but he makes sure the word is not a surprise when somebody says it standing on the driveway.
Outcome: Estimate booked Tuesday, replacement likely
These are scripted demonstrations. The businesses, the callers and the phone numbers are invented; any resemblance to a real company is coincidental. The receptionist voices are the 39 you can actually choose from.
Example shop. Your app shows your own calls, not anyone else's.
The shop, from wherever you are.
Everything the assistant did today, in your pocket. Free with your Midebo account, and your customers never need it.
- Who called, what they wanted, and whether it booked
- Today's jobs and the next slot you have free
- Callbacks somebody still owes
- A push the moment a call is urgent
A front desk, not a booking bot.
Every call, start to finish, handled the way a good receptionist would handle it.
It answers
Picks up on the first ring, day or night. It asks what's wrong and answers your hours, your service area and the questions you field twenty times a week, sounding like your shop instead of a call center.
It books
It checks what's genuinely open, reserves the slot, and writes it straight to your calendar. Code books the time, not the AI, so it can't invent a time or double-book you.
It reschedules and cancels
A customer calls back to move a time? Midebo looks them up by phone number, shifts or cancels the job, and frees the slot. No callback to chase.
It knows what's urgent
It can tell someone who needs you today from someone who can wait until next week, and handles each the right way.
It logs everything
Calls are recorded and transcribed, with what the caller wanted and what got booked. If the caller asks not to be recorded or asks for a person, we delete our copy. Anything it can't answer becomes a clear message with a name and a number, so nobody is left hanging.
It screens the junk
Robocalls and cold sales calls are filtered before they reach you, and you can see exactly what was turned away. You stop paying attention to a phone that mostly rings for nothing.
It takes a callback when it can't book
Some calls should not end in a booking, and pretending otherwise is how a bot loses you the job. If it can't book, it takes the details and flags that somebody owes them a call back, so the call is still worth something.
It hands over to a person
A caller who needs you rather than an assistant is warm transferred to you or whoever is covering, and there is a fallback number behind that so a caller still reaches somebody.
It never gives a busy signal
Everyone who calls gets answered at the same time. Midebo isn't a phone line, it's software. No hold music, no voicemail.
It books into the calendar you already have.
Connect the one you use, or use none at all. Midebo keeps its own calendar either way, so nothing has to be set up before it can answer your phone.
Calendars and booking
- Google Calendar
- Outlook and Microsoft 365
- Jobber
- Apple Calendar, Fastmail, Nextcloud or any CalDAV server
- Midebo's own calendar, which needs no connection at all
Whichever you connect, Midebo reads what is already there only to work out when you are free, adds the appointments it books, and only ever changes events it created itself. Disconnect at any time and your appointments stay in Midebo.
Your phone line
- Keep your number and forward it from your current carrier
- Warm transfer to you or a colleague when a caller needs a person
- A fallback number, so a caller reaches somebody if we are ever down
There is no porting, no new handset and nothing to install. Forward the calls you want answered and keep the rest.
Your own tools
- A read-only API for your calls, bookings and customers
- Per-shop keys you can create and revoke yourself
The API only ever reads. Nothing can book, change or cancel through it, so a key you share cannot be used to touch your business.
Try it on your own phone.
Call (636) 378-2006 and talk to it. That number is answered by Midebo, day or night. Plans start at $49/month, no contract, cancel anytime.
First month guaranteed. No contract, cancel anytime, and keep your own number.