Pricing
Same product in every plan.
You're picking how many minutes you need. How you use them, after hours, when you're slammed, or for every single call, is up to you. No contract, cancel anytime.
- Use it after hours, on overflow, or for every call
- Live transfer of urgent calls included
- + everything else, same as every plan
- Use it after hours, on overflow, or for every call
- Live transfer of urgent calls included
- + everything else, same as every plan
- Use it after hours, on overflow, or for every call
- Live transfer of urgent calls included
- + everything else, same as every plan
- Use it however you like, on as many lines as you need
- Live transfer of urgent calls included
- + everything else, same as every plan
- Use it however you like, on as many lines as you need
- Live transfer of urgent calls included
- + everything else, same as every plan
Every plan answers and books exactly the same way: your own local number, caller recognition, urgent alerts, the morning digest, recordings and transcripts. The plans differ on minutes and support, and bigger plans include the add-ons.
Add-ons
Optional. Every plan does the whole job without them.
A second branch, or a separate line for sales or service. Comes with its own number, and its own hours, service area and calendar. Midebo knows which location was called and books into that calendar. Your minutes stay in one shared pool — a busy location tends to add 400 to 600 minutes a month, so size your plan for the whole shop.
The details
- What you pay
- Prices are per month, and every plan includes the talk-minutes shown. Minutes are AI talk-time, and a typical call runs 2-4 minutes.
- If you go over
- You choose what happens, set when you sign up and changeable any time: move up a plan (the default, prorated so you only pay the difference), buy the extra minutes at $0.40 each, or just stop until next month. Extra minutes are capped at 3× your plan price, so a runaway month can never turn into a bill nobody saw coming.
- Or buy minutes cheaper up front
- Packages cost less per minute than running over: 200 minutes for $60, 400 minutes for $110, 600 minutes for $150 — that's $0.25 a minute at the top end against $0.40 for overage. Bought up front, and they don't expire. If you need them every month, though, moving up a plan is cheaper still.
- You'll know before it happens
- We alert you at 80% of your minutes and offer the next plan up — moving up is always cheaper per minute than running over, which is why the default moves you rather than charging you. Whichever you pick, you get a further 10% after your minutes run out before anything changes. The choice is about money, never about whether your phone gets answered.
- Which plan fits
- How you use it matters more than how big you are. Answering only what you miss after hours is roughly a quarter of your calls; answering every call is all of them. As a rough guide, 600 minutes is about ten calls a business day, and 1,200 is about twenty.
- We bill by the second
- Not by the minute. Most of this industry rounds every call up to the next whole minute, so a two-minute-ten-second call bills as three. We charge you for the time you actually used.
- No contract
- No long-term contract. Cancel anytime. Pilot pricing available for early shops.
- What we don't promise
- We aim to answer around the clock and we work at it, but we don't sell an uptime guarantee — Midebo rides on the phone network and outside speech services, and we won't promise you something that isn't ours to promise. If something breaks, you'll hear it from us first.
Good to know
Will my customers know it's an AI?
Yes, and we tell them. Your receptionist introduces itself by the name you give it, says it's an automated assistant, and that the call is recorded. It still sounds natural and moves fast, and most callers just feel like they finally got through to someone who could help.
Do I have to change my phone number?
No. You keep your number and set your carrier to forward calls to Midebo. Forward only the ones you miss, only after hours, or all of them. That part is your choice, and you can change it whenever you like.
What if two people call at once?
They both get answered right away. Midebo isn't a single phone line, it's software, so every caller gets their own AI receptionist at the same time. No busy signals, no hold music, and no one sent to voicemail because you were already on another call.
How does it book without double-booking?
The AI only gathers the details. Our own code checks your real calendar and reserves the slot, so the booking never depends on the AI getting it right. It physically can't invent a time or double-book you.
What does it cost to run a call?
Each plan includes a block of talk-minutes. A typical call runs 2 to 4 minutes, so the 200-minute entry plan covers roughly 50 to 100 calls a month. If you go over, you decide what happens — and you set that when you sign up, not in the moment: move up a plan (the default, and prorated), pay $0.40 a minute for what you used, or just stop until next month. Extra minutes are capped at 3× your plan price, so there is never a bill you didn't see coming. We tell you at 80%, and you get a further 10% of grace after that before anything changes.
What if it doesn't work out?
Your first month is guaranteed. If Midebo isn't earning its keep, tell us before the month is out and we refund it in full. After that there's no contract to get out of: cancel anytime, keep your number, and nothing follows you.
Which trades is this for?
Any home or local service business that lives and dies by the phone: HVAC, plumbing, electrical, lawn care, grooming, barbers and more. If a missed call is a lost job, Midebo is for you.
How long does setup take?
Same day. You pick your trade, connect your calendar, set your hours, and forward your line. That's it — most shops are taking calls the same afternoon.
What if it can't answer a question?
For anything it can't answer, Midebo takes a clear message with the caller's name, number and reason, and logs it for you. The customer is never left hanging, and you follow up when you're back.
Can I change what it says?
Yes. You write the greeting, pick from ten voices, name your receptionist, and set your hours, service area and a few FAQs. Change any of it anytime and the next call uses the update. The one line you can't edit is the sentence telling the caller they're speaking with an automated assistant on a recorded call, which is what keeps you on the right side of recording laws.
Do you text or email my customers?
No. We answer your phone and book the job. Your customers are your relationship, and we leave that to you. You'll know who's coming tomorrow, and how you follow up is your call.
Can it put someone through to me?
Yes, if you want it. It's a setting you switch on, not something we do by default, so nobody gets their evening interrupted who didn't ask for it. With it on, Midebo asks an urgent caller whether they'd like you now, rings you, tells you what the call is about, and only then connects them. If you don't pick up it keeps the caller and carries on booking, so nobody lands in voicemail. One thing to know: it has to ring a different line from the one that forwards to us, or the call comes straight back to Midebo.
Do I need any new equipment?
None. You keep your existing phone and number. You just forward the calls you'd miss to Midebo. It's all software, no hardware to buy or install.
Not sure which plan?
Take a live demo call, or tell us your call volume and we’ll point you to the right tier.