An answering service for garage door companies.
Midebo answers the phone for garage door companies day and night, takes the details, and books a service visit straight into your calendar.
Why the phone is the problem in garage doors
A garage door failure is not a repair, it is a car locked in or a house left open, and the person calling has somewhere to be in twenty minutes. That urgency makes them easy to win and impossible to keep waiting. Your technicians are already on somebody's driveway with torsion springs under tension, which is not a thing you interrupt to check a voicemail.
What your callers actually open with
- “It is stuck halfway and my car is shut in there.”
- “It makes an awful noise on the way up.”
- “Can you just replace the spring, or is it the whole thing?”
Midebo answers every one of those, and asks whatever it still needs to know before it lets the caller go.
How it works for garage door companies
Midebo answers on the first ring, day or night. On a garage door call it finds out what the door is doing (will not open or close, broken spring, off track, opener trouble) and whether a vehicle is stuck inside. It sorts what is urgent from what can wait, books a service visit into your calendar, and sends you the details by text or email. Every caller is told they are speaking with an automated assistant.
The call types it comes set up for
Your account starts with these already built, and you can rename them, add your own, or set how long each one takes.
A garage door call, start to finish
Her car is shut in, and that is what decides the slot · Ridgeway Door Company · 1:03
A bang and then nothing usually means a spring, and Will says exactly that much and no more, because those are under real tension and talking somebody through one is not his job. The trapped car is what moves her up the list rather than into tomorrow.
Outcome: Booked today, vehicle-trapped flagged
These are scripted demonstrations. The businesses, the callers and the phone numbers are invented; any resemblance to a real company is coincidental. The receptionist voices are the 39 you can actually choose from.
Example shop. Your app shows your own calls, not anyone else's.
The shop, from wherever you are.
Everything the assistant did today, in your pocket. Free with your Midebo account, and your customers never need it.
- Who called, what they wanted, and whether it booked
- Today's jobs and the next slot you have free
- Callbacks somebody still owes
- A push the moment a call is urgent
A front desk, not a booking bot.
Every call, start to finish, handled the way a good receptionist would handle it.
It answers
Picks up on the first ring, day or night. It asks what's wrong and answers your hours, your service area and the questions you field twenty times a week, sounding like your shop instead of a call center.
It books
It checks what's genuinely open, reserves the slot, and writes it straight to your calendar. Code books the time, not the AI, so it can't invent a time or double-book you.
It reschedules and cancels
A customer calls back to move a time? Midebo looks them up by phone number, shifts or cancels the job, and frees the slot. No callback to chase.
It knows what's urgent
It can tell someone who needs you today from someone who can wait until next week, and handles each the right way.
It logs everything
Calls are recorded and transcribed, with what the caller wanted and what got booked. If the caller asks not to be recorded or asks for a person, we delete our copy. Anything it can't answer becomes a clear message with a name and a number, so nobody is left hanging.
It screens the junk
Robocalls and cold sales calls are filtered before they reach you, and you can see exactly what was turned away. You stop paying attention to a phone that mostly rings for nothing.
It takes a callback when it can't book
Some calls should not end in a booking, and pretending otherwise is how a bot loses you the job. If it can't book, it takes the details and flags that somebody owes them a call back, so the call is still worth something.
It hands over to a person
A caller who needs you rather than an assistant is warm transferred to you or whoever is covering, and there is a fallback number behind that so a caller still reaches somebody.
It never gives a busy signal
Everyone who calls gets answered at the same time. Midebo isn't a phone line, it's software. No hold music, no voicemail.
It books into the calendar you already have.
Connect the one you use, or use none at all. Midebo keeps its own calendar either way, so nothing has to be set up before it can answer your phone.
Calendars and booking
- Google Calendar
- Outlook and Microsoft 365
- Jobber
- Apple Calendar, Fastmail, Nextcloud or any CalDAV server
- Midebo's own calendar, which needs no connection at all
Whichever you connect, Midebo reads what is already there only to work out when you are free, adds the appointments it books, and only ever changes events it created itself. Disconnect at any time and your appointments stay in Midebo.
Your phone line
- Keep your number and forward it from your current carrier
- Warm transfer to you or a colleague when a caller needs a person
- A fallback number, so a caller reaches somebody if we are ever down
There is no porting, no new handset and nothing to install. Forward the calls you want answered and keep the rest.
Your own tools
- A read-only API for your calls, bookings and customers
- Per-shop keys you can create and revoke yourself
The API only ever reads. Nothing can book, change or cancel through it, so a key you share cannot be used to touch your business.
Try it on your own phone.
Call (636) 378-2006 and talk to it. That number is answered by Midebo, day or night. Plans start at $49/month, no contract, cancel anytime.
First month guaranteed. No contract, cancel anytime, and keep your own number.